Om Spanair Konkurs

När något flygbolag går i konkurs tar vanligtvis något annat flygbolag
med liknande intresse över. Under den första tiden pågår fler förhandlingar
pararellt. Konsekvensen blir uteblivna informationer och klara besked till
resenärer. Nedan ser ni vad SPANAIR meddelar till sina resenärer.

Spanair Communication to their customers

Spanair advises today, the 27th January 2012, that the airline has suspended
operations. Due to these exceptional circumstances all our flights are canceled

In case you have acquired a ticket with Spanair to fly in the next days or weeks,
there are different alternatives:

a - If you have paid the ticket by credit card, please ask for information from
your credit card issuer or bank about the different refund options.

b- If you have travel insurance, please contact your insurance provider to receive
information about coverage.

c- If you have bought your ticket in a travel agency, please contact them.

d- If you have purchased a ticket with Spanair that is operated by another airline,
in principle your flight will be unaffected. However for clarification we suggest
you contact the operating airline.

e- Spanair, in coordination with the Generalitat, has reached an agreement with
Vueling, Iberia & Air Europa. For all those passengers that bought tickets to fly
in the next three days they will have the option of a special fare.

The price of the tickets will be different according to the destination:

1,Domestic & Balearic islands: 60 EUR
2,Canary islands: 90 EUR
3,International: 100 EUR

f - In all other cases to claim the refund of your ticket, please contact:
• Spanair sales offices
• AENA help desks located in airports in Spain
• Tourist information offices in Spain.
• Catalan consumer agency

Spanair is permanently in contact with the Spanish aeronautical authorities and
the airports where the airline operates its flights to deal with this situation.

The Spanair contact center
900 13 14 15 - within Spain
+34 971 916 047) outside Spain
our Spanish sales offices in the airports will remain open to attend to customers.

Spanair apologises to all our customer affected by this situation
Barcelona, January 27th of 2012